Lessons Learned from Real-Life Bosses: Valuable Advice for Career Success

Over the course of my professional journey, I've encountered numerous bosses who have offered invaluable advice that has significantly shaped my career path. One of the most memorable pieces of advice came from a seasoned boss who once told me, 'The lights work all night.' This simple yet powerful statement encapsulated the relentless pursuit of excellence that is often required in today's fast-paced work environment.

Striking a Balance Between Responsibility and Control

In one of my earliest jobs in the US, my manager once advised me, 'Never take responsibility on something over which you have no control.' This advice remains highly relevant even today. Over the years, whenever I've been asked to take on a task, I always step back and assess the situation thoroughly before committing to it. This ensures that I set the right expectations with those who are delegating the task. It is particularly important to differentiate tasks that lie within your control from those that do not, as setting unrealistic expectations can lead to burnout and dissatisfaction.

Managing Expectations and Delegation

Managing the expectations of colleagues is a critical skill, especially in a professional setting where everyone is under pressure to perform. One of my earliest bosses was very particular and communicated his expectations clearly. On my first day with him, he said, 'I’m only going to give you directives once and I expect you to carry them out.' This statement underscored the importance of understanding and delivering on responsibilities the first time around.

The Importance of Honesty and Integrity

During a turbulent period in a non-fiduciary management company, I had to navigate complex and difficult situations. One instance stands out where a senior manager from the 'Guarantor Relations' Department explained the challenges of closing the Philadelphia office. The manager's straightforward communication and transparency regarding his inability to lead the transition due to a personal commitment demonstrated the importance of being honest, even when it is uncomfortable.

The manager argued that while he had some servicing experience, bringing a 'DC' (possibly referring to a data coordinator or decision-maker) would be more appropriate given the chaotic situation. However, this decision could harm the company's relationship with local banks. The manager then explained that resistance came from upper management's fear of negative publicity, rather than the manager personally. This situation emphasized the importance of communication and the need to respect honesty, even if it means risking your job.

Conclusion

Throughout my career, these and other lessons from my bosses have taught me the value of setting clear expectations, managing responsibilities effectively, and maintaining integrity. By applying these principles, I have been able to outperform and outlast many of my peers, and I continue to challenge myself to stay in practice, even in retirement.

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